Since the
school’s founding in 1892, the library has played a key role in supporting
faculty research and student learning.
From its humble beginnings in a small classroom to its current prominent
location at the center of campus, the library has sought to keep pace with
emerging scholarly trends, changing researcher needs, evolving uses of
technology, as well as a growing student population. This third and final blog post about the
history of the library at UNCG will examine the profound changes in its
collections, services, access tools, and spaces between the years 1973 to 2013.
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College Ave Entrance to Jackson Library |
By the start of
the 1973 fall academic term, the multi-story tower project was completed and open
to students. The renovation of the 1950
portion of the library complex began in December 1973 and was completed within ten
months. The new library addition
provided 119,000 square feet of floor space.
This new space increased the overall number of study carrels and public
seating as well as shelving for books.
The library director Dr. James Thompson confidently declared that the
new space was designed to house a total of one million volumes. He expected the library to reach its storage capacity
within 10 to 15 years.
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Jackson Library and Statue of President McIver |
During the 1970s,
academic libraries were feeling the impact of new computer technology and
resources. In April 1977, Jackson
Library offered a new service to its faculty.
Employing a computer terminal, library staff provided users with
bibliographies that drew on forty computerized data files. Thus, if a faculty member was looking to
assemble a bibliography for a research project, they could pay a fee (ten to
thirty dollars) for librarians to search data files and compile a single print
out of a list of potential useful titles.
This service would allow the researcher to skip the task of looking up the
titles of scholarly works in bound print indexes. By the early 1980s, the library automated its
serials list and joined a national inter-library loan network of 2,400
libraries.
Within six years
of the completion of the construction and renovation projects, the library was
reporting a space crunch. Additional
shelving units were being added on the floors of the new tower building. To accommodate this new shelving, the library
was forced to give up space for public seating and even some staff
offices. In 1982, the library reported
that the library’s holdings of books approached 600,000. Between 1970 and 1982, the library’s book
holdings increased from 320,118 to 594,325.
The libraries total holdings of books, journals, and micro-texts grew
from 466,999 in 1970 to 1,393,522 in 1982.
This rapid expansion of materials was intended to support the demands of
an active research university. Interestingly,
the library director in 1982 gravely noted that due to the inflationary costs
of books and journals as well as deep state budget cuts, the rate of purchases
actually slowed thus preventing even a worse space crunch. Along
with collection growth, the library more than tripled its personnel and added
new services that put additional strain on library space.
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Jackson Library Tower |
With steady
advances in library technology, Jackson Library actively sought to adopt new practices
and technologies to improve collection management and user services. For example, the library undertook the
reclassification of its entire holdings and moved from the Dewey Decimal System
to the Library of Congress Classification System. The goal of this 1983 project was to align with
the best practices of its peer institutions. In 1984, the library acquired its first public
stand along “micro-computer.” The computer
was an IBM PC with twin diskette drives and a 10 megabyte hard drive.
In 1986, library
moved forward in purchasing an integrated online computer system. It was affectionately called JACLIN. The acronym stood for Jackson Library
Information Network. It was an online
catalog with circulation, acquisition, and serials components. To support the adoption of this integrated
system, the library in 1987 took on the challenge of assigning an individual
bar code to each of its 700,000 books.
The library’s 70 staff members were tasked with affixing bar codes to
books and inputting the data into the new automated system. During the 1989 fall semester, the JACLIN
system went live. Books were now being checked
out to patrons by scanning the code on the borrower’s University ID as well as
on the book’s assigned bar code. With
twelve computer terminals installed within the card catalog area of the library,
patrons could now gain instant access to an individual book’s circulation
status and location. The new library
director Doris Hulbert noted that the automated system also allowed patrons to
search if a book was located at any of the other UNC system school
libraries. With an estimated 9 million
catalog cards stored in the catalog area, Hulbert remarked that “many of us
have a great fondness for the card catalog, and there is some trepidation about
seeing such an old friend go. But once
people get used to the old system, they’ll see how helpful it can be.” In 1993, the library completed the removal of
the wooden cabinets and cards of its old card catalog system.
With the removal
of its card catalog, the library was able to free up space to accommodate new
services and technologies. In 1994, a
teaching lab was developed to assist faculty and students on accessing online
data bases. The newly constructed space
was named the Electronic Center for Information Technology and Instruction
(CITI) lab. It contained 20 multimedia
NCR 486 computers, a computer file server, a projector, desks and chairs, and
other support equipment. Along with the new classroom and equipment, the
library hired its first electronic resources information librarian to teach
students how to effectively locate and integrate online content into their
research. The designated information
literacy sessions sought to nurture student critical thinking skills by
comparing and contrasting traditional and electronic resources. Recognizing the campus demand for access to
personal computers in 1997, the library repurposed 7,200 square feet of space and
partnered with the University’s Information Technology Services to establish a
computer lab for students. The space was
called the Super Lab. It was the largest
open access computer lab on campus with 125 individual work stations.
With opening of the University’s new Music
Building in 1999, the library was able to move its music collections to a
designated library space within the elegant modern structure. Jackson Library still served as the central
library for the campus. But, the new
music library served as a satellite library that met an important teaching and
research need. In 2012, the music library was named to honor Dr. Harold A. Schiffman
who is a Greensboro native and music educator.
Schiffman made a $2 million planned gift to the University. The library now began to refer to itself as University Libraries.
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Harold Schiffman Music Library |
During the
decades following the construction of the tower, Jackson Library transformed
itself to meet the research needs of its faculty and students during a time of rapid
technological change. Indeed, the budget
of the library was shifting in terms of monies allocated towards the purchase
of physical books and monies for the purchase of electronic resources. To be sure, the library continued to
purchase books. In 2001, Jackson Library
celebrated the purchase of its one millionth volume. To mark this milestone, the library purchased
a rare first edition of William Blake’s Illustrations
of the Book of Job. It was one of
only 315 copies produced in 1826, a year before Blake’s death. Including its one millionth volume, the
library in 2001 had over 2.3 million items and over 140 databases and 3,000 web
pages.
The pace of change
in libraries and in higher education caused by technology seemed to accelerate
at the start of the new millennium.
Jackson Library strove to adopt additional access tools and services to
support faculty research and student learning.
At the same time, the student population of the University was growing. So, the number of folks using library resources
was increasing. Due to the heavy demand
and steady increase in the student body, there were a number of conceptual
plans were developed that envisioned the construction of new adjoining
structures that accommodated new instructional spaces, collection storage, tech
labs, and even a café. Yet, the price
tag for these plans was of a significant dollar amount.
In the mean-time,
the Dean of University Libraries, Rosann Bazirjian, recognized that Jackson
Library needed to do more with its current space. In 2008, the library conducted a space
assessment study to consider a number of smaller renovation projects. These proposed projects included the
construction of: an information commons, meeting spaces, storage space for
special collections, as well as the relocation of the circulation desk. Over the next five years, the library
diligently acted on many of these proposed library enhancements. In addition to these projects, the library identified
an emerging need for a space to support students who create multi-media
projects. The new space would be called
the Digital Media Commons (DMC). Library
staff would assist students with the development of web pages, digital images, digital
video, and PowerPoint presentations. In
2012, the library repurposed a collection storage area in its lower level to accommodate
the DMC. This renovated space housed a
service desk, consultation rooms, four student collaboratories, numerous individual
computer stations, scanning stations, a gaming lab, a presentation practice room,
a recording space, and several digital editing rooms. Within a year of its launch, the DMC would
expand its services to include 3-D printers.
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3-D Printer in the Digital Media Commons |
This is the
third and final blog post related to the history of the library at UNC
Greensboro. The three blog posts sought
to document the critical role the library has played in supporting faculty
research and instruction and student learning.
The library’s dedicated and skilled staff have always offered innovative
solutions to meet emerging research trends, changing instructional and
technical needs, and shifts in scholarly communication.